Services

IT Support

Proactive and comprehensive IT support

The IT Support team at ClearTec resolve your IT issues, however big or small, to ensure your technology is always available, functioning and being utilised to its full effect, maintaining productivity and continuity.

We do not weigh you down with the technical jargon, but offer simple, effective IT Support solutions that we manage on your behalf, leaving you to focus on driving your business forward.

Acting as your technology productivity partner, we make getting to know your business a priority, leveraging our insight to create solutions perfectly tailored for your business.

Our dedicated UK based Helpdesk is staffed by trained engineers who are available for instant technical support round the clock. We are proactive too – our managed service solutions offer real time system monitoring and care solutions to identify issues before they arise.

So whether you have a traditional on-premise set up, a hybrid system or are completely cloud based, we are here to help.

Our service options include:

  • Proactive Care, pre-empting issues before they cause disruption
  • 2-hour response times
  • UK based help desk
  • Onsite and remote expert engineers
  • Assistance right down to the individual desktop
  • Fixed price or pre-paid service options
  • Clear service level agreements
  • Fully tracked support

Whatever your requirements, we have a solution for you. Enquire today for a free no obligation consultation.